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I have been repeatedly getting the following error message this morning when I try to log into my ad account:
The page isn't redirecting properlyFirefox has detected that the server is redirecting the request for this address in a way that will never complete.This problem can sometimes be caused by disabling or refusing to accept cookies.
I have not changed any settings on my browser so I can't figure out why I'm getting this error message.
Thank you for taking the time to post the links and please providing the details. We encourage you to contact support so we can troubleshoot.
Thank you! :-)
Ricky Poole - Web Support Specialist
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That is Firefox telling you what the problem may be with the adcenter.microsoft.com website. The problem itself is with the adcenter website because I have been getting the same error with both Firefox and Chrome. I have cleared cookies and double-checked to make sure I did not block any.
When we try to log in, adcenter is sending us to a page that is immediately sending us back to the same login page. This would go on indefinitely (loop), thankfully both firefox and chrome block it and give you the warning below.
Can someone verify that the people at adcenter.microsoft are aware of the issue?
The webpage at adcenter.microsoft.com/home.aspx has resulted in too many redirects. Clearing your cookies for this site or allowing third-party cookies may fix the problem. If not, it is possibly a server configuration issue and not a problem with your computer.
Here are some suggestions:
Reload this webpage later.
Learn more about this problem.
Error 310 (net::ERR_TOO_MANY_REDIRECTS): There were too many redirects.
This is the error given by chrome
Hey Microsoft -- I'm getting this exact same problem today -- on IE 9 running on Win 7. When I go to
it immediately redirects to
which immediately redirects back to the original URL, etc. etc. etc.
It's kind of fun to watch -- for about 5 seconds. Then I realize this is preventing me from logging in AT ALL!
I have removed cookies and temp files and it still occurs. I did try Chrome and the problem doesn't occur there. I didn't try Firefox (I don't have it installed).
This didn't happen the last time I logged in, which I think was a couple of weeks ago. And no, I haven't changed anything.
PLEASE, MICROSOFT, GET THIS FIXED ASAP!! YOU MUST HAVE MADE SOME RECENT CHANGE THAT CAUSES THIS!
1. It's a day later and I have rebooted the system in the meantime.
2. The looping only starts AFTER entering the username and password.
3. By means of quick fingers, and several repetitive tries, I have managed to capture the full URLs that are looping. They are:
https: // adcenter.microsoft.com/home.aspx ?cid=83684
https: // securityservices.adcenter.microsoft.com/ ?RURL=https%3a%2f%2fADCENTER.MICROSOFT.COM%2fhome.aspx%3fcid%3d83684&reason=1
(Note: in order to get the entire URLs to show up in the text of the post, I had to insert some extra blank characters.)
So maybe this will help you diagnose the problem. Again this is IE 9 on Windows 7, with all updates installed (through July 2012).
It let me sign up, create an campaign, add my billing information, now I cant log back in.
Then again it's Microsoft... You cant expect it to work right.
I was able to resolve this issue with Chrome - I manually deleted all cookies that have mentions of bing and microsoft, this helped.
Moneywithyoutube, this could be different issue. I've heard that you can't log in (without any error) if your account was disabled. You need to contact support