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I get the error "AdGroup ID is Invalid or Missing" every single time I've made a campaign in the desktop. This happens both when I import them (I have checked that the headers are correct) and make them from scratch in the desktop. If I d/l and work on a campaign that was built online then it works fine, but never if the campaign was created on the desktop.
Is there a fix for this? Can I ad a adgroup ID?
As it stands now the desktop is pretty well not usable for me.
I came here looking to see why I am getting this when trying to import campaigns from google, it does the exact same thing, but was able to import them direct to website.
Also, does anyone know if I can import "AdGroups" from Google adwords, and place them within a campaign or can you only import an entire campaign ?
I have tons of campaigns and ad groups on Google and I am trying to move them to MS as painlessly as possible, but have about 25-30% here already, as I have been playing with the account for quite some time (couple years) but never took the time to keep it updated until now as it was cumbersome to work with compared to G*
This sounds like a bad experience and it is one I want to have investigated. Could you please post your exact steps you performed to receive this error so I can reproduce this and have it looked in to right away. Any help with this is very appriciated.
Brian H - MSFT
When Adcenter imports the google file it leaves the campaign budget as zero and assumes that user will provide the budget details. Uploading the hierarchy with campaign budget infromation zero repros this problem.
Please check that parent entities are created successfully and try uploading again. As long as parent entities are error free all the children should get uploaded without any error.
I experienced the same issue while importing the Google Adwords Export directly into the AdCenter desktop tool using the import from Google file.
It looks like the Google bidding information came in in a simplified format (i.e. 4 for $4.00 or 5.5 for $5.50). I went through each ad group and changed the pricing from 3.5 to 3.50 and the error went away.
Hope this helps!
Do you still have the repro file and does it still happen in latest release?
I just came to look for the same problem.
- Import campaigns from a spreadsheet (generated by adwords editor).
- Some campaigns were not uploaded correctly (KW and Ads were missing) so were deleted and imported again.
- Import succesful. Cleared errors, set up Budgets
- Now almost all Adgroups have error: "Invalid Adgroup". It doesn't say why and how to improve it.
- Keywords and ads have no problems
I thought maybe it was keeping old deleted Adgroups and making conflicts because of the same name. So I also tried changing the name for all adgroups and campaigns. Result: they are still invalid.
Can someone give feedback on this?
In this case, please contact support for this issue as we will need examples of the spreadsheet you are trying to upload and the full error message.
Here is the the link for support -
Ricky Poole - Web Support Specialist
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