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I recently upgraded to adCenter 8.5 and completed a Google campaign file import. I came upon many errors during the import process but appear to be through most of them now. One outstanding error that will not go away is "negative site specified exceeds maximum number of subdomains". This is due to a list of negative sites that got imported from the Google bulk .csv.
I have been into the excluded sites section in adCenter and selected all of the sites and deleted them then hit 'apply' and 'ok' but they won't remove themselves keeping the error there?
This doesn't appear to be affecting my syncs but how do I get rid of this error?
If I understand correctly ad Center is correct? If so then in Desktop, as long as the sync is completed and you verified ALL of the information you need is on the live system (ad Center UI), you can remove the account from the Desktop. Then add it back into the Desktop. This procedure will remove the errors and refresh the information in Desktop. When starting new work I always refresh with new data from the live system. But as I said, once you do this all the old information will be gone so make sure it’s right prior.
Thanks for your POST!
John Lucernoni - Support Specialist
The error should be removed after you sync but there was a bug we recently fixed that we didn't clear always the error after sync. This is fixed in latest release.