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I just updated to the latest Desktop Version, I can successfully sync changes both ways, but when I try to download my statistics at the very bottom of the applications window it shows "Downloading campaign statistics for (enter date range here)" for a while then adds "error due to network error" after about 20 seconds. I can get to the web, and get into the online adcenter version, and I'm using the same user name/password as the live version. What do I need to do to get my stats on the desktop?
For this issue, we will need you to contact support directly so they may gather you information and investigate.
Customer support - http://bit.ly/ndsJzP .
Ricky Poole - Web Support Specialist
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Update: It actually does not sync changes to web version, but it does say successful in the desktop version.
I apologize for the delayed response. Are you still experiencing this issue?
Yes, I am. And getting a failed message in the pop-up to sync box and details show "adCenter Internal Error"