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Hello all! My first post here..
I just wanted to say, I'm very happy to see Microsoft going head-strong competing against Google's free shopping comparison system. There aren't too many free ones out there (thefind.com and price.com are really the only other ones I know of). And this will be fantastic for small startups like mine.
My reason for posting.. I've just been involved with having my seller account canceled by Amazon because I was canceling orders. Long story short, Amazon's UPC codes are mismatched in their catalog. So prices were being assigned to the wrong products. Because I had to cancel orders, Amazon decided to halt my account permanently, and withhold all funds(!). Needless to say, I was shocked, and disappointed. Especially since I can't talk to a human at Amazon.
So my question is, will I be at fault if the UPC codes of Bing Shopping somehow get mapped to the wrong products on my site? Will Microsoft close my account like Amazon did?
I'm just trying to cover my butt here. And please oh please, if you're a merchant and are thinking of selling a lot of stuff on Amazon.com.. STAY AWAY. Just do a search for 'amazon seller performance team' on your favorite search engine, and look at the first page of results. I wish I knew about their business practices sooner.
Hi Wizard tech we manage feeds for a few stores, and Ive run into similar troubles along the way too. Upcs are extremely important in the comparison shopping world. Just curious though how are your MPN's are they all correct?
Here is a very clear example of what I'm talking about.
This page brings up the listings for UPC code 603992506620.
The code is not in any way those headphones that are showing up. And because of this, people tried to buy those headphones from me at the price of the plug thingy. And because I canceled the orders, Amazon decided I was a bunk seller. Even though their catalog is hosed. :(
To answer your question, Amazon does not use MPN's in their feeds at all, which is a flaw in their system in of itself.
Oh see I was headed in a different direction, I was trying to answer your Bing question and say until Upcs are sorted out maybe leave them out of the feed and just send MPN's to Bing Shopping.
Many items on Amazon have incorrect UPC, MPN and description and there is no easy to change it. I agree, they have ridiculously high commission charge with unrealistic customer service expectations. Not only that they compete aggresively with the marketplace sellers. I recall many products where they had a automatic setup to reduce the amazon price just by $1 compared to our price when we were the cheapest. We left amazon few years ago and we are not planning to go back, however they do contact us every year.
You should check into this software called efluent (http://www.efluent.com). I'm actually one of the developers. We have drop-shipping tools that allow you to import thousands of products into your database quickly and we had a few customers run into the exact same problem you did (items not matching properly on amazon). I won't tell you how we did it but, we managed to add some double-checking that has solved the problem.