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I am a business owner who has been advertising the company websites on yahoo and adwords for years. Received a flyer in the mail to give Bing a try so I did. The campaign was easy to setup and required no customer support. First problem encountered is getting the feed to work. I been contacting customer support by email and either get no reply or an automated reply with off top worthless links. I contacted live chat 3 times and none of them even know what the catalog feed is so I directed them to it and they were clueless. Called support by phone and again the customer reps on the phone didn't even know what a product feed is or that it was even a service Bing shopping offers. I am so frustrated I paused the campaign indefinitely until customer support replies to my emails with support. If any mods come across this post please email me directly. I just wanted to share my experience. thank you
I would be glad to optimize your data feed and help set up your Bing Shopping account (for free). Feel free to contact me directly at firstname.lastname@example.org.
Andrew was kind enough to reach out to me. If we can get the Bing feed to work I will update the my thread with the end result.
Shopping cart does not provide the ftp integration required by Bing. Trying to find another way to go about getting the feed to work.