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I recently started using Bing shopping a few months back and went through the initial process with little to no problems. Got my feed set up and uploaded. When looking for a few products to test to make sure they showed up I realized that they are very badly mis-categorized. I sell adult related products and I labeled them as such in my feed (using simply ADULT in the category field), but I have things showing up under Sports & Outdoor, Jewelry & Watches, Lawn & Garden, Etc. I redid my feed and used Bing taxonomy and went through my feed by hand (Over 100,000 products) to make sure that each product had the correct category, re-uploaded my feed and waited a week or so for the changes to take affect. But I am still finding that most of the products are in the wrong category. I see that many other Adult merchants are being mis-categorized this way. Does anyone know how I can fix this, does Bing even pay attention to the category field in the data feed? I would appreciate any advice.
Welcome to the club. I have been complaining to Bing about the taxonomy/categories being fubared since December. They have "escalated it" to Bing engineering, and in Feb, finally told me the issues should be fixed "in the next 5 days".
A month later and nothing has improved.
It should not be rocket science, in our feeds we tell them what the damn category is.
Thanks for replying. At least its not something that I did wrong, although that doesn't make it any less frustrating. Is it just the ADULT category or is this happening to merchants in all categories?
I sell precious metals and rare coins. All my products should show up in "Collectibles & Memorabilia>Collectible Coins".
It has gotten better, but just do a search for "engelhard silver bar" and then click on the category Home Furnishings, then Furniture. The Engelhard 50 oz bar that displays alongside the folding steamer trunk bars is one of mine.
Feel free to e-mail me a copy of your shopping feed and I'll help you optimize it.
CPC Strategy Blog
Since April 13, 2011 I have emailed Bing 17 times to correct a miscategorized listing. When "social security administration near Colorado Springs, CO." is searched the third listing is an accounting firm: SSA, P.C. In addition to the accounting firm receiving phone calls meant for the social security administation, the firm also receives mail meant for the social security administation. The delasy social security administration processes. Any suggestion on how to fix this mislisting? Google does not have this issue.