Switch to the Bing Ads Community
Switch to the Microsoft Advertising Community
Grow your business by advertising on Bing, Yahoo! Search and our syndicated search partners!
Trouble logging in? Need help with managing your account?
Contact Bing Ads Support now.
Last month my bank account was debited $20.38 from TERMINAL 443099 MICROSOFT BILLI NG
on 3/12/2012. Today,4/16/2012 I have another $20.38 taken out. I have NOT signed up for ANYTHING from Microsoft. This time a phone number is noted (800-386-5550) in the transaction description. When I called the number I got the run around via an automated menu and at the end was told i could not talk to a person because there is not account in the system for me. I am a single parent on a tight budget. I can't afford erroneous deductions. Please, if this is an legitimate error, I need a good support number to call to get these charges removed and credited back to my account.
Any assistance with this matter is Greatly appreciated.. If it is not resolved or I don't hear from a representative within the next 24 hours, I will get my bank to dispute these charges and credit my account..
I am going to close this thread as I did not receive any of your account information to investigate. Please let us know if you have any further questions, we're here to help!
Ricky Poole - Web Support Specialist
Connect with us on our Blog, Facebook, and Twitter
Thank you for your post. Could you email me your account information or ticket number to ‘ adcforumresponse[at]microsoft[dot]com’ so I can investigate your issue? o Who requested message: Ricky Poole – MSFT o adCenter username:o Affected account(s), if not all:o Affected campaign(s), if not all:o Brief summary of the issue:
We will need the account number that was billed. If you do not have an account with adCenter, please contact your bank and have them investigate.
I emailed you for help
We've received your e-mails and Erica will be looking into this. She will get back to you.
Thanks, i got an email and replied, please take a look into it