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Last month my bank account was debited $20.38 from TERMINAL 443099 MICROSOFT BILLI NG
on 3/12/2012. Today,4/16/2012 I have another $20.38 taken out. I have NOT signed up for ANYTHING from Microsoft. This time a phone number is noted (800-386-5550) in the transaction description. When I called the number I got the run around via an automated menu and at the end was told i could not talk to a person because there is not account in the system for me. I am a single parent on a tight budget. I can't afford erroneous deductions. Please, if this is an legitimate error, I need a good support number to call to get these charges removed and credited back to my account.
Any assistance with this matter is Greatly appreciated.. If it is not resolved or I don't hear from a representative within the next 24 hours, I will get my bank to dispute these charges and credit my account..
I am going to close this thread as I did not receive any of your account information to investigate. Please let us know if you have any further questions, we're here to help!
Ricky Poole - Web Support Specialist
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Thank you for your post. Could you email me your account information or ticket number to ‘ adcforumresponse[at]microsoft[dot]com’ so I can investigate your issue? o Who requested message: Ricky Poole – MSFT o adCenter username:o Affected account(s), if not all:o Affected campaign(s), if not all:o Brief summary of the issue:
We will need the account number that was billed. If you do not have an account with adCenter, please contact your bank and have them investigate.
I emailed you for help
We've received your e-mails and Erica will be looking into this. She will get back to you.
Thanks, i got an email and replied, please take a look into it