Created new account - few hours later i CANT LOGIN ANYMORE

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Created new account - few hours later i CANT LOGIN ANYMORE

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What's going on AdCenter?

I created a new account. added my funds, started campaign. logged in and out a couple times in the meantime. And couple hour laters i can not log in anymore! I allready send an email to support but not helping.

 

Come on what's going on?

 

Verified Answer
All Replies
  • Hello marcoh,

    Unfortunately we are unable to troubleshoot log-in issues via the forum as we will to investigate which will require personal information. Please contact our support team here so they may gather they proper information to troubleshoot.

    http://community.microsoftadvertising.com/Content/Support.aspx

    Thanks! :-)

    Ricky Poole - Web Support Specialist

    Connect with us on our Blog, Facebook, and Twitter

  • Ok, i got a response. 

     

    I need to give my details on the live chat. but its always OFFLINE. even in the opening hours... What's up with that?

  • Hi marcoh,

    During chat business hours, if all agents are busy –a dynamic response should pop up saying something like “all of our agents are currently helping other customers…..” Did you get an error message and if so, could you provide the error message?

    Thank you! :-)

    Ricky Poole - Web Support Specialist

    Connect with us on our Blog, Facebook, and Twitter