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Hi since last week you all update to the new version. The ads is delaying again. The ads is eligible / active usually it will show within 3-6 hours after we created the ads. But now even after 24-48 hours. The ads is still not showing i know i can contact support for make the ads go live but it will be very trouble if we create alot of campaign. I find there is quite alot of people face this problem also. Can you all please fix this bug? Thanks!
Actually, if your Ads are pending editorial review for more than 1-3 business days there is something the system finds wrong with the Ad. It may be either a word or a phrase that may be an Adult term or Disallowed Content for example. Under these circumstances you have to contact support to have the Ad cleared. That isn’t a bug in the system. Ill attach a link to our Editorial Policy Guidelines and Disallowed Content.
Thanks for your POST!
John Lucernoni - Support Specialist
If the ad is active, are you getting impressions? Under the circumstances I really don’t understand what you’re asking. Can you please be more specific?
The ads is eligible and active. It is a seo service website. Last time i create it will go live within 3-6 hours. Now it take years.