Switch to the Bing Ads Community
Switch to the Microsoft Advertising Community
Grow your business by advertising on Bing, Yahoo! Search and our syndicated search partners!
Trouble logging in? Need help with managing your account?
Contact Bing Ads Support now.
I came in to the office this morning to find over (2) dozen of our sales, customer support, and campaign mangers completely rattled. I was then told that MS had updated AdCenter over night and they had removed the search for a campaign across all accounts feature. We currently have 30+ accounts setup in Adcenter with dozens of campaigns in each account. You can still search for a campaign from inside of specific account but that doesnt help us when a customer calls in and needs immediate information about his account. The way the application is setup now we will have to manually click on each account and search. This will take an extremely long time. Our agency depends on this search feature to quickly locate a customers campaign. This feature must be restored, at least for users who have designated themselves as agencies.
*** PLEASE MS restore this feature ASAP! ***
Thanks for your POST! I contacted our Agency Support personnel with your concern and they stated the best course of action is call in to our Agency Management Team.
John Lucernoni - Support Specialist