Switch to the Bing Ads Community
Switch to the Microsoft Advertising Community
Grow your business by advertising on Bing, Yahoo! Search and our syndicated search partners!
Trouble logging in? Need help with managing your account?
Contact Bing Ads Support now.
I can't sign in my adcenter account. The detail information says "We couldn't process your request because we ran into a problem.You can try again later, or if that doesn't work, contact the adCenter Support team."
Please tell me how to solve the problem.
Sorry to here about your trouble logging into ad Center. I would suggest that you call our Support Center at 1-800-518-5689. If you do so a Support agent can verify the account and possibly resolve the issue while your on the call. Please keep in mind if the account has to be forwarded to a specialist it can take 3-5 business days before its resolved.
Erica - Support Specialist
I apologize for any inconvenience this has caused. In order to resolve this problem we need to verify specific information about your account. To resolve your issue, you will need to provide certain account and billing information that, due to security concerns, cannot not be sent over email/forum. We ask that you contact us. At that time we can send your issue for further investigation and review to the appropriate specialist.
Note: If you have already had an account closed you cannot use that same credit card on another account.
Argentina Phone Support 0800 2660571
Canada Phone Support 800-985-4671
Chile Phone Support 800 2007630
Colombia Phone Support 01800 5182453
Denmark Phone Support 80 404 960
Finland Phone Support 0800 523119
France Phone Support 0800 970 231
Germany Phone Support 0800 589 3106
India Phone Support 000-800-4402074
Carol - SUP
Italy Phone Support 800 930866
Mexico Phone Support 01-800 0834965
Netherlands Phone Support 0800 0205931
Norway Phone Support 800 62121
Peru Phone Support 0800 77276
Sweden Phone Support 020 1203203
UK Phone Support 0800 633 5915
US Phone Support 800.518.5689
Venezuela Phone Support 0800 2406789
Canada Chat Support http://advertise.bingads.microsoft.com/en-ca/contact-sales-and-support
France Chat Support http://advertise.bingads.microsoft.com/fr-fr/contact-ventes-et-support
Germany Chat Support http://advertise.bingads.microsoft.com/de-de/vertrieb-und-support-kontaktieren
India Chat Support http://advertise.bingads.microsoft.com/en-in/contact-sales-and-support
UK Chat Support http://advertise.bingads.microsoft.com/en-uk/contact-sales-and-support
US Chat Support http://advertise.bingads.microsoft.com/en-us/contact-sales-and-support
My I cant access as well. There is no notice or report anything about being cancelled or suspended. I just opened this account and just created a campaign and added my paypal for my payment method, everytime i enter my payment methos I cant access my account.